Low-key hotel with an indoor pool and hot breakfast
We have used this location several times in the past and the overall experience has always been excellent. My only comment would be that the Diamond Reserved parking spaces should be for the guests staying at the hotel and not for employees. We noted during breakfast an employee leaving her shift that had been parked in reserved spaces for Diamond members.
My room had no broken or run down components to the room. The gym was nice and had dumbbells. Staff was friendly and American. There were little details that showed effort like having a kids coloring and board game area and a pet treat area. I used the digital room key for the first time which is very convenient, but I recommend requesting it well before you arrive so it has time to get there.
Lily was nice I called ahead of time to check if room available after working a shift and walking into an ice storm and I live in a different city and I was really tired after work . She told me a room was available. I arrived and she told me she is waiting for the room to be cleaned and should be ready in a hour and she offered to call me . Lily called me when room was ready which didn’t take long and I was thankful for that The Room was nice and clean the hygiene products are mounted in convenient locations in the room * Plenty towels * Bed soft * Nice tv with my name * Only recommendation is better plan for housekeeping because I was checked in maybe 30 minutes went in my room layed down and then someone knocked on door and opened right away and said “ housekeeping “ before I could even respond it scared me that someone could just walk in she then apologized & said that she had the room listed as a check out . Also in the morning they knocked and I was only booked for one night it would’ve been more convenient for housekeeping to round on my room after check out versus disturbing me it scared me again because I was in the shower the morning they knocked .
Location is great, just a 5-minute drive to Granite Peak and a 5-minute drive to downtown Wausau. Rooms were clean and staff was friendly. There was a sporting event going on this weekend, so most of the rooms had kids but we didn’t hear much noise and were still able to use the pool + hot tub. The pool area was also very clean. Nice hotel, would stay here again!
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