The Charmant Hotel

Jay H

2 months ago

I had a very enjoyable stay at the Charmant during a recent road trip. The entire experience kicked-off through my initial experience with the valet, Noah. He was very friendly in his assistance and set the stage for my entire stay where I was always greeted by very friendly and helpful staff. The room was very comfortable and quiet, and the rooftop bar, lobby bar and lobby restaurant were all very nice with good food/drink. Overall, it was a highlight on my 3-week trip across the midwest.

Erin Gardner

3 months ago

Truly a 5 star stay. This hotel is absolutely beautiful with an amazing attention to detail. The bed was super comfortable, and bathroom was amazing with high end finishes! Service was phenomenal- from valet, to front desk to housekeeping and food and beverage! The room was spotless, and the location is perfect for walking along the river or wandering around downtown. This hotel is truly a gem!!

Nici H

3 months ago

The Charmant Hotel was absolutely lovely! The hotel is perfectly place in downtown La Crosse, so is walking distance to the lovely Mississippi River side parks, shopping, and restaurants and the staff were exceptional! We were greeted by by the valet (Noah) when we arrived and parked in the lot and was about to head into the building. Noah informed us that valet was included in our stay, swiftly got us set up, welcomed us, gave us some recommendations for dinner, and sent us in to begin our stay. We entered the building which was beautifully decorated and well air conditioned and were immediately acknowledged and welcomed by the front desk staff. The staff efficiently checked us in while sharing history of the building (former chocolate factory) and gave an overview of the city, then topped the interaction off by offering us a piece of chocolate from award winning and black owned business CocoVaa! Our room was beautiful and just as described, with a few differences in the amenities.... for instance, there is no coffee maker in the room. The Charmant has opted to provide guest with coffee tokens that can be used in the onsite coffee house. We were also provided with tokens to get a drink at the rooftop bar :) Our stay was lovely, restful, and honestly the best hotel stay I have had in a long time! The things that really made our stay stand out though, was the diversity in the staff, the way all the staff we encountered treated us with kindness and professionality while being personable, the thoughtfulness of the amenities (valet and drink tokens), the use of technology (to call for valet and to tip), and the location. Thank you Wyatt, Noah, and to all the Charmant staff for making our stay so memorable!

Joshua Diaz

4 months ago

We had a great stay at The Charmant Hotel. The room was excellent—clean, comfortable, and well-designed with a lot of character. The staff was friendly and helpful throughout our stay, though there were a few small moments where service could have been a bit more attentive, which is why I gave it four stars instead of five. The location is convenient and within walking distance of restaurants and shops, making it easy to explore the area. Overall, it’s a beautiful hotel with a unique atmosphere, and I’d definitely stay here again.

Jill H-F

4 months ago

J’adore “Charmant!” We had a lovely stay at this charming hotel while visiting colleges with our son. At check-in time, they offered complementary artisan chocolates and coupons for Sangria at the rooftop bar. Our corner junior suite was comfortable, spacious and had a great view of the river. The bathroom was gorgeous with a wonderful bathtub and separate shower. One recommendation would be to add hooks in the bathroom to hang up wet towels. We look forward to a return when the restaurant reopens. They offer a complementary coffee in their Parlour coffee shop, too. Highly recommend!