Superb Hyper

IG 69

3 months ago

The shopping experience was very nice. I am definitely coming back again. Good prices

India Rose

5 months ago

The most disgusting sevice I have ever received and I have been purchasing for a while. This store does not care for its customers at all. Shoddy packaging, no order tracking and messages that are unanswered. Service levels have dropped. So disappointing 😞

Gayachund Satiyadev

5 months ago

Security was very rude. Not sure how the locals put up with such abuse with the security and the management. Next level. Guys shop where you are appreciated not where you are treated with disrespect. The perception is that the prices are low so you sacrifice your Self dignity!!!! Not worth it. GS.

Bilal Ami

5 months ago

@team superb Exceptional service experience today. Most definitely 💯% improvement than previous. Assistant Unaathi took me to teller 9/10. Pulled my trolley through. Teller smiled n greeted and asked how I am today. Checked n scanned each item carefully n double checked with packer. Very pleasant. Keep it up 👏👏👏

Lee-Ann Govender

5 months ago

I honestly wish there was an option to give zero stars. I have ordered from this company before and previously did not experience bad service. However, on 27 February, I placed a grocery order at 7:00 AM, and my groceries were only delivered at 10:10 PM. Throughout the day I made countless calls to the driver, as the weather was extremely hot and I had ordered fresh milk. When my order finally arrived, the milk sachets had burst because the groceries were packed in a car with 13 other customers' orders. The milk was packed in the same bag as meat patties, puri, and puff pastry, and many of the items were damaged. The one milk sachet that had not burst was spoiled and curdled, clearly because it had been left in the heat for the entire day. The driver took photos of the damaged groceries and advised that the company would contact me, but that I should also message them on WhatsApp. I sent a message on WhatsApp and received no response. Two weeks later, I followed up again and still received no response. A month later, I sent an email and another WhatsApp message. The message was viewed but no one replied. I also have videos showing the condition of the groceries and the health hazard, but despite multiple attempts to contact the company, no one has bothered to respond or resolve the issue. This level of customer service and disregard for food safety is completely unacceptable.