Thirty-four boutique rooms and a spa on Bottelary Road
Thanks to Muhammad, Jamie and David for making our anniversary memorable❤️ You guys went above and beyond to make us feel special..thank you. To the rest of the staff for the extra care thanks for making us feel at home. We hope to be back soon.
We visited Haasendal Hotel and Spa this week for a two‑night stay, and from the moment we arrived, it was nothing short of a 5‑Star experience. As we drove up to Reception, Matthew and his team were waiting to welcome us. We were then escorted to our luxury room, where our private butler, Siphonase, served us with a personal high‑tea and the finest bubbly, beautifully served alongside a selection of exquisite teas. This thoughtful gesture, arranged by a very special person, was a delightful surprise that set the tone for the rest of our stay. Over the past two days, we experienced exceptional service, genuine hospitality, and a team that went above and beyond to make us feel special. Thank you, Matthew, and your incredible team, for creating such a memorable and amazing experience. Best regards, Ms. Edith King
Our spa day at Hazendal was truly wonderful. The experience was relaxed and never felt rushed. We were warmly welcomed by a lovely lady whose exceptional customer service made a lasting impression. She was kind, polite, and created such a welcoming atmosphere. The ambiance was outstanding 10/10. Everything about the experience was simply perfect.
Hazendal exceeded every expectation we had and made our proposal truly unforgettable. From the moment we arrived, we felt like royalty. Every detail was handled with such care, warmth, and professionalism, and the surprises throughout made the experience even more magical. This was honestly one of the most memorable experiences we’ve ever had. The staff’s genuine kindness, positive energy, and exceptional service made all the difference. Thank you for creating memories we’ll cherish forever — we can’t wait to return!
Our second stay at Hazendal Hotel & Spa — and honestly, it was even more beautiful than the first time. We’ve stayed at many great hotels in and around Cape Town, but the service here was by far the best we’ve experienced anywhere. From the very first moment, you feel genuinely welcome and almost like part of the family. The team somehow manages to anticipate every wish before you even ask — attentive, warm, professional, yet always relaxed and natural. A very special thank you to Matthew, Mangaliso, Abigail, Jamie Lee and the entire team — you were absolutely outstanding and made this stay unforgettable for us. You can truly feel how much passion and care goes into everything here. The estate itself is absolutely stunning: beautifully maintained, luxurious, yet incredibly cozy and relaxing at the same time. And the food? Simply incredible. Every meal, every breakfast, every restaurant was a highlight. And as a family, we have to say: we’ve rarely experienced a hotel that is this child-friendly. Our kids felt welcome everywhere and had the most amazing time. Truly super-duper family friendly. 😊 Without a doubt one of the most special hotels we’ve ever stayed at — and we already can’t wait to come back again.
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